Very respectful and courteous. ConsumerAffairs is not a government agency. I was told they would be right back and they never returned . I would highly recommend him to anyone with plumbing issues.”, “Nick was awesome. As a temporary measure I ran a cheap 20 ft flex line into the yard. I wouldn't hesitate at all in recommending your services to anyone, anytime!”, “Prompt, efficient and courteous service. No formal bill was given to us, no statement of what services were performed. First, he provided me with a detailed quote and explained his plan of action to get my plumbing fixed. Average customer rating: 9.5 10 (1764 reviews) Sort by. For this simple installation they wanted to charge me $750. Call these guys! I would trust Michael anytime with any plumbing issue I had. You'll never find a better team to work with!”, “Allen Martin of Mr. Rotter is beyond outstanding! I learned a lot about my plumbing and how to maintain it. I called Mr. Rooter, a company I deal with for all my plumbing needs. Also, the price of the job as compared to three other estimates was significantly more competitive. I did some research over the internet and contacted few plumbers for quote. The service technician, Eddie, was amazing. Thanks again for your great work”, “Our drain line was completely backed up. ATT had just come through and buried cable. After rescuing me, the technician explained the extended service plan, which I purchased; as well as offering to have the main office contact me about a new purchase and installation quote for both toilets in my condo. Thanks again.”, “These guys rock! It’s rare that you see someone come out to your home on a weekend, on a Sunday especially, but still remain positive and keep a good attitude throughout.”, “I called Mr. Rooter and was able to get them to come out immediately at no additional charge, and they quoted me a price. The job was completed within a reasonable time period considering the complexity of the job. He kept me informed throughout the process and we very easy to work with. He actively listened and responded professionally to all of our questions and gave us options and recommendations for resolution. I would highly recommend Travis as your employee of the month. JEA came and fixed the problem and I can flush again Yeah! Thank you!”, “I'm sold! I felt completely taken a advantage of, it felt as if the technician knew we were desperate with a sick child and he saw a opportunity to exploit the situation. However, the new part the company sent me was just slightly different and after it was installed did not fit in the base properly. What they needed to do was clearly explained, Original review: Dec. 1, 2020. He completed the work on time, kept the area clean, provided recommendations (one of which would have saved me more money) - he was fantastic and by far the best service professional we encountered in this state. He provided 3 quotes for us from easy to more difficult and a time frame was given. I will call Mr. Rooter plumbing to service my mom's houses very soon.”, “Derek was my technician, I can say without hesitation, perfect person to portray Mr. Rooters quality and standards! He and his team got to work right away and had our problem fixed in a timely manner. I appreciate his professionalism, expertise, and friendliness. Even my husband commented on how nice he was. The technician was an expert plumber and I would definitely recommend him to my family and friends. My husband is actually under hospice care and I accidentally dropped the lid from his urinal and flushed before I knew it. His goal was to solve my problem and he did. Ridiculous, when they can see my 83 yr old husband in bed. A+”, “I had a water back up in my house around 10.00 PM. Is Lavish Toilet Paper Harming Your Plumbing? They were very professional, friendly and informative. Each brand score is calculated based on set of relevant criteria and displays company performance over time. Jeff from Mr.Rooter called me on my cell phone in 10 minutes. !”, “Buddy came out to take a look at my plumbing issue. You were very courteous and timely on arriving here. It's now time to buy a NEW water heater. Rooter has great customer service. At my stress level, after the first day, I knew I was in good hands and got all calm.”, “Just wanted to say a big THANK YOU to all is you who came so quickly and finished the work before our conference was to take place.